Contact AvasFlowers Customer Service
AvasFlowers Phone Numbers and Emails
Toll-Free Number:
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(877) 638-3303
Customer Service:
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(877) 474-6285Spanish
Media:
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(855) 543-6712Opt-out of Marketing Emails
AvasFlowers Emails:
How to Contact Avasflowers?
Most Popular Number:
| Total calls: 721 | Issues resolved: 17 | Last call: May 17, 2025 |
AvasFlowers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AvasFlowers Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AvasFlowers is 8776383303. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 33% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as AvasFlowers may ask you for the following information to identify you as a customer: order id or tracking no, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AvasFlowers Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AvasFlowers is 8776383303. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 33% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as AvasFlowers may ask you for the following information to identify you as a customer: order id or tracking no, phone number or first and last name.
People call AvasFlowers mainly because of request for information, activation/ cancellation, shipping and delivery.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact AvasFlowers is privacy@avasflowers.com. 78% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
AvasFlowers Website:
AvasFlowers Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
AvasFlowers Customer Service Reviews
First of all good luck finding a human being to talk to. Dont bother trying the customer service line as its only robots.
Have to call the sales line and pretend its a new order to talk to a human. I was ordering flowers for my mom for Mothers Day but got a notice the day prior that they needed me to select different flowers. Well they also could not even deliver it the entire weekend of Mothers Day not even the day after. Apparently there are zero flowers of any kind in the entire city she lives in .
Eye roll.
Ridiculous. So then they had to deliver 3 days late with completely different flowers
If you actually provided customer service that didn't avoid the fact that you sent dead flowers to my friend who just had to put her dog down. What an inconsiderate company with terrible customer service tactics.
I am absolutely disgusted to have spent 107 dollars (when the original price stated was 57). This is fraud! On top of that, it looked nothing like what I sent and it was half dead. This company should (and will be) shut down.
I'm horrified that people buy things at such a significant price, choose someone else, and receive an absolute garbage delivery. I have a side by side comparison and I will not stop criticizing this dreadful company.
Arranged for flowers to be delivered on valentine's day by 7pm. At 6:05pm i got an email that it would be delivered 2/18/25.
WHAT? The 18th? Not ok. Not worth it.
So I have tried to cancel over and over. But you can't get a real person to speak to. So frustrating. I tried for days.
Couldn't get through. So on the 18th, the flowers were delivered. The flower order I wanted to cancel! And was charged $100 for it.
Too late. I deserve a complete refund. I kept trying to cancel!!!
So i am being punished for their mistake. They need a clear number to be able to speak to a real person.
Issue resolved took a while but they finally did the right thing dont know why they just keep their customers on their priority lists
How Good is AvasFlowers's Customer Service?
Summary of AvasFlowers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AvasFlowers?
Shipping and Delivery Question:
- “Not satisfied with delivery”
- “Never received proud t”
- “Non Delivered Items”
Request for Information Question:
- “Checking to see if my order was delivered to day order no 23125097”
- “About order”
- “To place an order”
Activation/ Cancellation Question:
- “Cancelled order”
- “Cancelation.”
- “Cancel Order”
Product/ Service Question:
- “Complaint”
- “Order was damaged”
- “Failure to fill order or answer phone”
Return/ Replace Question:
- “Order was changed by company need to cancel”
- “Incorrect order and can’t speak to a human!”
- “Change my order adressb”
Payments and Charges Question:
- “Paid extra”
- “I am a florist , and wasn't paid for a call in order”
- “Billing questions”
Refund Question:
- “I want my money back right now. Nothing received.”
- “Want my money back want to cancel an order”
- “Refund”
Staff Question:
- “Lack of service”
- “Horrendous arrangement and customer service”
- “I wasn’t told of service fee ahead of time. Also I put TAKE20 FOR 20%off but didn’t receive it.”
Cards Question:
- “Change word on my greeting card”
- “Wrong spelling on card”
- “Did not prompt me for a birthday card”
Account Question:
- “I forgot to put the apt # on the order”
- “Account credits question”
- “Forgot to put name in fkowers”
Website/ Application Question:
- “My order isn't the same as the picture on website”
Other Question:
- “No person in phone for customer servic”
- “Dissatisfied customer”
- “Re order”
Compare AvasFlowers Customer Service To
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