Avasflowers - Craptastic Experience

The first picture is what I ordered and the second is what was delivered. Obviously not even relatively close at all. I paid over $80 for this arrangement and all the various delivery fees, handling fees, service fees, fees that don't even make sense; and received an arrangement that even Wal-Mart wouldn't do.

I even paid for guaranteed delivery before 2 pm and my brother didn't even find them until after 6:30 pm central time (I live in Iowa so it was 7:30 their time). So that means they were either A) delivered extremely late or B) they had been sitting on their doorstep for 5+ hours. In summer... in Florida.

So when I contacted Avas, all I got was "Oh we'll talk to the floral designer that fulfilled this order. And here's $10 off your next order." Sorry but I will never ever ever use this company again. I really should have just sent my brother and sister-in-law the money instead of sending them flowers.

HORRIBLE product and equally horrible customer service.

This review is a subjective opinion of a user.
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More Review Details

Advertised vs Delivered
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Customer service
Delivery Service

  • What I liked
      No items
  • What I disliked
    • Poor quality
    • Not delivered at time promised
    • Didnt care to correct the problem
    • Nothing like picture

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Beauty In Bloom
Review category
Flowers / Florist
review #871318

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