The first picture is what I ordered and the second is what was delivered. Obviously not even relatively close at all. I paid over $80 for this arrangement and all the various delivery fees, handling fees, service fees, fees that don't even make sense; and received an arrangement that even Wal-Mart wouldn't do.
I even paid for guaranteed delivery before 2 pm and my brother didn't even find them until after 6:30 pm central time (I live in Iowa so it was 7:30 their time). So that means they were either A) delivered extremely late or B) they had been sitting on their doorstep for 5+ hours. In summer... in Florida.
So when I contacted Avas, all I got was "Oh we'll talk to the floral designer that fulfilled this order. And here's $10 off your next order." Sorry but I will never ever ever use this company again. I really should have just sent my brother and sister-in-law the money instead of sending them flowers.
HORRIBLE product and equally horrible customer service.
More Review Details
|Value for money|
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
What I liked
What I disliked
- Poor quality
- Not delivered at time promised
- Didnt care to correct the problem
- Nothing like picture
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "My mother had her right breast removed n 2 lymph nodes of cancer. I'm in Killeen/Ft.Hood, Texas n she was in the hospital at Elkins, West Virginia. I called evenin..."
- "Avas Flower- A Tale of Woe and Regret by JWDRAGON I am writing to express my EXTREME disappointment at the size and quality of the Premium Bouquet that I ordered online..."
- "... I payed above $62 altogether. First, they said they couldn't deliver same day, then they said they would after I complained. Well, then they finally got them delivered and..."
- "I've been needing to get this off my chest for years. I remember the day I bought my paper towel holder/dispenser...what have you, at BED BATH AND BEYOND. It had..."
- "I have sat here and read all of these complaints and must say I think I have made my choice and am going to end my services. From day one..."
- "I was super excited when I found this website. I order several pieces and upon arrival was severely disappointed. All three pairs of pants were defective, the construction quality is..."
- "Every month I have to contact them. They tell me problem is resolved and the next month they do it again. Charges for install and their modem I never got..."
- "I purchased a new home in May of 2016 from this builder in Indianola Iowa. The home itself was beautiful and they did an overall great job. I did not..."
- "I wouldn’t advise anyone to ever shop at this Prattville, Alabama location. If I could, I would give them zero (0) stars, but I have to give them at least..."