I am never one to write a review; however, I have had such a horrible experience with this company that I want to protect others from making the same mistake. I ordered flowers on a Wednesday to be delivered on that same day.
They never arrived. I called Avas helpline and was placed on hold for a half an hour and finally gave up. I called back shortly after and was put on hold again for a significant amount of time. When I finally heard from them, the girl said she would look into it.
I never received the call back she said I would. On Thursday, I called again, was put on hold again, and had to hang up because of the time. When I called now for the 5th time, I was told they were to be delivered on Friday, two days after I had wanted them delivered. Of course, Avas had already billed my account for this.
When I tried to make changes, the helpline employee had such a hard time understanding what I was saying that I felt like I was talking to a child.
The service was atrocious. Save your money and use a different florist!