AvasFlowers
Reviews and Complaints

I was going to order flowers for a funeral pu all my info in plus credit info and it didn't close the deal. I didn't see any charge on my card. You didn't get the order

Ripoff artists!!! They misrepresent local businesses and dont deliver.

When you cancel your order and get confirmation order is cancelled they still bill you and tell you they have refunded you money.

It never comes and you cannot reach them. Their customer service is scam hardened in handling the issue.

Unacceptable and embarrassing flowers never showed up and I never received a notification that they wouldnt be delivered

They charge me $135 for card and flowers

I was told 7 to 10 business days

I'm missing items I paid for would be refunded

They only refund $15 back to my card

I'm still missing at least a $60 refund

The order was for the 4th

I called on the 5th

Today is the 18th still no refund

I ordered a balloon bouquet for my 9 year old granddaughter with a stuffed animal. They sent a message approximately 2 hrs later stating they could not fill the order but would love to send a 'lovely' flower arrangement.

The email stated I had one hour to respond or they would send out the updated order based on their choice. I could not get a hold of anyone... I called Customer Service twice and was entered into a call back list. I responded back to the email sent (as it stated that I could respond to that email) and requested a full refund as a flower bouquet was not an appropriate gift for a 9 yr old.

However, I did not receive any response until the next day. I received a call from a strange number the next day stating that it was important to get contact them to update the order. Again, I called and did not get a response, only added to a call list. They did call back at a later time, but I was at work and could not answer.

Again, I responded to the email and stated that I wanted a full refund. I was very disappointed and searched for ways to contact them online. That is how I found PISSEDconsumer.com.

Once I submitted my request through their website, I received a full refund within one hour of the submission. I will NEVER order from this company ever again.

I can't get any response from anyone don't do any business with this company. I can't believe that I can't anyone to talk to about this problem

I ordered a plant for a friend that passed and was charged a $25 service fee at the end. Then I was told it could not be delivered today, and I could not get anyone on the phone.

Tomorrow I will file fraudulent charges with my bank and get a full refund. This is ridiculous and theft.

Pathetic! Do not order from them.

I ordered a 60 dollar bouquet ( large in size) and received a small bouquet that I could have thrown together. Did not look like the picture and was missing 3 of the flowers .

Could not talk w customer service. Will Never order again

Wrong flowers were sent. Awful arrangement.

Some of the flowers are shoved down in the water at the bottom of the vase.

Worst arrangement I have ever seen! Garbage!

I ordered the Tuscany flowers. My friend sent a pic of them.

There's hardly any flowers in the vase, no ribbon on the vase. You can't get ahold of Avas and it's a complete rip-off.

I ordered a Mother's Day bouquet and paid for expedited shipping. Then a day later, I got an email saying they wouldn't be delivered until the day after Mother's Day.

Trying to get someone on the phone is impossible. Then they called me to tell me that what I ordered wasn't available, but they would upgrade my order at no extra cost. I told them about the email and was told that it would absolutely be delivered the day before Mother's Day. Lies, lies, lies!!!

They sent the most pathetic-looking flowers and a clear vase for $120.00 out of my pocket. When I try to go to customer service, they want me to enter the order number and zip code used for billing.

Well, according to them, one of those is wrong but wasn't wrong to charge me. NEVER AGAIN!

I ordered your European Dish Garden basket as shown in the photo to be sent for a funeral. I traveled from Union, KY to Rocky Mount, NC for the funeral and was extremely embarrassed by what was delivered.

It was a very small Christmas cactus in a heart tin. I have a photo if you need to see it. It was definitely not worth the $104.78 I was charged.

I am very upset and embarrassed to have that delivered to the family of a 40+ year friend.

Lisa Channel

I ordered flowers on Aug 11th I talked to customer service advising I had a custom message that I wanted to send it is longer then the greeting card you provide but I asked the supervisor if they would be willing to transfer my message to a larger card which I will pay for. They assured me that would be done this is the second time I ordered the first time I asked the same thing about transferring the message to a large card and again they said they would do it I had to cancel this order because the person I was sending it to would not be in.

The flowers this time were suppose to be delivered on the 11th but for some reason they didn't get delivered until the next day I called the business where they were delivered and the receptionist told me yes they got them but there was no card. I was livid I have been calling every day and talking to supervisors they tell me the designer of these flowers are not answering their phone I asked can I call them and I was told no

I to this point have not received any type of notification the whole thing is ruined because of your employees and the designer not sending the card along.

I ordered flowers on Aug 11th. I talked to customer service advising I had a custom message that I wanted to send.

It is longer than the greeting card they provide, but I asked the supervisor if they would be willing to transfer my message to a larger card, which I will pay for. They assured me that would be done. This is the second time I ordered; the first time I asked the same thing about transferring the message to a large card, and again they said they would do it. I had to cancel this order because the person I was sending it to would not be in.

The flowers this time were supposed to be delivered on the 11th, but for some reason, they didn't get delivered until the next day. I called the business where they were delivered, and the receptionist told me yes, they got them, but there was no card. I was livid. I have been calling every day and talking to supervisors.

They tell me the designer of these flowers is not answering their phone. I asked, 'Can I call them?' and I was told no.

I, to this point, have not received any type of notification. The whole thing is ruined because of their employees and the designer not sending the card along.

Unable to get through automated voicemail to get my problem solved. Want to discount applied to my order