Issue 1: they do not indicate on their pricing pages or in the initial discussion with a customer that there is a "service charge" of at least 15.95 to 18.95 for each order, even if you are getting "free delivery". You only get this surprise when you are at the last...Read more
I didn't like
- Lack of honesty and missed delivery
I ordered a gift for a friend to the Avas Flowers store in Apollo Beach, FL online, I was attracted by the discount price and the additional 15% off, all was OK, I saw a $50 something cost and click OK, until I realized that they had made an unexpected overcharge of...Read more
Don't be drawn into the Avas Flowers "Family Owned" BS and their ratings that are listed on their web site! Avas claims to offer 45% discounts if you order on line within a certain amount of time frame and delivery is free. WRONG! In fact, if you read closer, it say...Read more
I didn't like
- I listed it all above
Avasflowers - Horrible!!!!
This company is horrible as well as their customer service! You will do better just buying flowers yourself from a store! First and last time I will ever do business with them! Buyer beware!
Avasflowers - No balloons
Ordered flowers and balloons for my wifes bday they delivered the flowers no balloons was told they can deliver the balloons the next day thanks alot for nothing yours truly Gary odom sr.
Avasflowers - Scam company
Just like everyone else has said. Horrible service. They did not deliver my flowers and then harassed me for two days to ask me to have them delivered late after I insisted they cancel the order after missing the mark. Charged my account two days later anyway for no flowers!
Avasflowers - Flowers were not what I ordered and no balloons
I ordered hydrangea and 2 balloons and the flowers delivered were all white and no balloons and a complete run around from the 800 number and the local florist who would not make it right or refund me Cornelius florist rude too
Original order was placed on a Friday for Saturday delivery. By Sunday afternoon the flowers had not been delivered. In a phone call with a support person on Sunday they promised the flowers would be delivered by noon on Monday and they would call the intended...Read more
I didn't like
- Product was never delivered
Paid for expedited shipping, showed up 6 days late. not an email, not a phone call. They refused to cancel and give us a refund. Customer service was terrible. It sounded like they kept repeating something from a script. Please check the reviews in yelp. I have no idea...Read more
I didn't like
I ordered get well flowers last Tuesday and before they were delivered, my family member passed away. So I call Ava's Flowers to see if I could cancel the order and order flowers for the funeral. I was told they couldn't do that but could give me a refund. This is...Read more
Customer service stinks. Memorial service being held on Sunday 9/3. Placed order on Wed 8/30 to be delivered on Sat 9/2. Traced on Avas website Sat evening, 9/2, and it said it was to be rescheduled. Called Saturday evening, Sunday, and Monday and talked to 3 different...Read more
I ordered a fruit basket to be delivered the next(ordered 8/31/17.) day.Advertised as free delivery. Great!! When I placed the order and it was talied all of a sudden there in the total is an addition of $18.95 shipping and handling fee!!! Its too late...its already...Read more
I ordered flowers for my Goddaughter's 40th birthday several weeks in advance. I ordered a dozen carnations, 7 pink and 5 red with a birthday balloon. I then received a call stating that my order was chosen for an upgrade and they were to include a teddy bear and some...Read more
BEWARE: OMG where to start. This place is a scam. I ordered a flower arrangement for my sisters birthday; the day before the delivery I got a text URGENT, call us. I was told they were unable to deliver the arrangement I ordered and already paid for. AVAs was going to...Read more
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