1.0
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Advertised vs Delivered
Customer service
Delivery Service
Product or Service Quality
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I was furious to see the photo of "Spring Tulips" which cost almost $80. They were delivered a day late.

I had to ruin the surprise by calling my sister so she could give the delivery person directions. I was so disappointed when my sister sent a photo of the pathetic bouquet that finally arrived. When I complained I was offered a 20 percent discount on my next order. I demanded a refund.

I have yet to hear back from them. I would certainly never order from AVAS again.

I thought I had reached a local Prineville florist but was directed to AVAS, leading me to assume they simply provided a web presence for the local florist. I'll never make that mistake again and call directly to a local florist.

Reason of review: Not as described.

Monetary Loss: $70.

Preferred solution: Full refund.

I didn't like: No refund.

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