Not resolved

Placed a flower order only to find that it could not be delivered in the timeframe that I needed, 48 hours away. I called to cancel within five minutes but the representative I spoke with would not accept the cancellation of order.

Their online cancellation policy clearly states that otherwise but they claimed that that didn't matter. I have purchased twice before from this company but will never do business with them again. I ended up speaking to four customer service representatives and they all had the same line about needing to get a cancellation approved through a manager but no manager is ever available.

I was given another number to call but it went right back to the same call center. This company is bad news.

Review about: Avasflowers Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $100.

Preferred solution: Full refund.

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