Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

I understand that arrangements can’t always be made, but they sent an order to the local flower shop of 12 roses to be made instead of my mixed arrangement without even contacting me or attempting to make another mixed arranagement. They took it upon themselves to confirm this decision and send it anyways.

12 roses is not anywhere near daisies and carnations. It may be considered an upgrade but I didn’t want any roses.

They wouldn’t give me a refund or cancel my order. They couldn’t help me at all.

Product or Service Mentioned: Avasflowers Arrangement.

Reason of review: Order processing issue.

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