I understand that arrangements can’t always be made, but they sent an order to the local flower shop of 12 roses to be made instead of my mixed arrangement without even contacting me or attempting to make another mixed arranagement. They took it upon themselves to confirm this decision and send it anyways.
12 roses is not anywhere near daisies and carnations. It may be considered an upgrade but I didn’t want any roses.
They wouldn’t give me a refund or cancel my order. They couldn’t help me at all.