Manufacturer: Avasflowers Category: Delivery Services Clear all filters (16 of 16 reviews match)
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I was assured by phone agent that an arrangement could be delivered on the same day and within a certain time frame. They were not; I was even texted by the company that the party received the flowers. I asked for a refund the next day and was told that Avas Flowers would refund my credit card. They have not done this. I was told by party that they received an arrangement the next day without my knowledge. The entire experience was a bait and...
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1.0
I didn't like
  • Being told what i wanted to hear and then not doing it
#984513
Avas flowers advertises same day delivery ... I placed an order online at 2:07pm. I got a call saying the cutoff for same day deliver was at 2:00 pm, they asked for an alternate address, I gave an alternate address ... I got a call the next day saying they could not deliver to the alternate address. These flowers were for a funeral ... they asked for another Alternate address ... they wanted to delivery flowers intended for a funeral to my 83...
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1.0
I didn't like
  • No delivery of the item purchased
#983528
Horrible first experience i ordered flowers by 8am on the day of my best friends dads wake which was at 6pm that night... the flowers i chose said in big print same day delivery available! As i continue to check the status throughout the day on the confirmation email i was sent it changed my staus to next day delivery although all morning it said set to delivery today... i was not ok with that and tried to contact customer service after waiting...
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Avasflowers Same Day Delivery Service Review

#842334
1.1
Said it would be same day delivery! It wasn't! I don't think the employees have a clue about professional customer service! I will never place another order with this company again!
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They promised flower delivery same day yesterday. After I placed the order, the invoice was not correct, I called back and they told me they could not deliver same day. It was a bait and switch, but by then it was too late and I agreed to delivery by 10 am the next day (today). It is now 5 pm and I wrote to confirm delivery and they told me they were not able to find a "designer". Really embarrassed. Also - they say that they have a 45% "sale",...
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I ordered from AVAS flowers because they advertise SAME DAY DELIVERY. Unfortunately, they don't really.... In fine print on another page, I found that they don't guaranteed delivery on Sunday. I ordered on Saturday expecting a Sunday delivery based on main page of web site. I gave an address for Sunday's delivery at Funeral Viewing. When Avas didn't deliver on Sunday, they should have confirmed the delivery address for Monday (which was a...
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1.0
I didn't like
  • False advertising
  • Poor customer service
#977273
I ordered flowers yesterday a.m. to be delivered yesterday to St Joe's hospital. They were not delivered as advertised on their website. I checked on line and FINALLY got an update last night telling me that they would be delivered today. I called contact phone number this morning and after 20 minutes waiting on hold, was told they would be delivered today. When I hadn't heard anything, I checked on line again and found out they would not be...
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My best friend made the initial mistake of ordering flowers and paying extra to have them delivered on a Sunday to her newly wedded husbands work as a fun surprise which were never delivered and after 2 days of calling them they had nothing to say for themselves except to try and get her to pay again for a service that was never recieved to begin with. Second they call you and ruin the surprise because even though your boyfriend paid extra...
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Anonymous

Anonymous Wow, I wish I would of saw this review before I purchased! I too was scammed and I honestly though Ava's was well known! They sent a bouquet that looked like it was from 99 ce...

1.0
I liked
  • Nothing
I didn't like
  • Inaccurate delivery location
  • Wrong timing
  • Customer service
#922692
I ordered flowers for my Daughter who lives in San Diego, Ca. I kept checking the web site with the order number to see if they had been delivered and it kept saying " out for delivery" I had asked for same day delivery but it didn't happen. The next day I again checked the web site and it said "out for redelivery" I emailed them twice and received quick response but they had no information about why they had not been delivered. I finally was...
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If they tell you it will be same day delivery they are being dishonest!! It took 4 days for my same day delivery. I started this horrendous experience with there customer service on 9/4/2016, the day after I ordered the flowers. The flowers had not been delivered, they tried to say they were attempted and there had been no attempt! They said there had been a phone call and email explaining things but what they didn't know was that it was my...
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1.0
I didn't like
  • Dishonest company and no customer service
#916861
Awful company! I ordered my daughter in law a birthday arrangement and asked for white and purple balloons to be added. The arrangement was to be delivered by early afternoon. By 6:00pm it had not been delivered and I made a 2nd call to find out what happened. I lost it! It was then she told me their "source" here in Meriden Ct did not have purple balloons would pink be okay? Why was I not called? I get online to find out where they are located...
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