Avasflowers Same Day Delivery Service Reviews

1.1
(5 reviews)
Advertised vs Delivered
Value for money
Product or Service Quality
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My best friend made the initial mistake of ordering flowers and paying extra to have them delivered on a Sunday to her newly wedded husbands work as a fun surprise which were never delivered and after 2 days of calling them they had nothing to say for themselves except to try and get her to pay again for a service that was never recieved to begin with. Second they call you and ruin the surprise because even though your boyfriend paid extra...
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1.0
I liked
  • Nothing
I didn't like
  • Inaccurate delivery location
  • Customer service
  • Lying phone rep
#922692
I ordered flowers for my Daughter who lives in San Diego, Ca. I kept checking the web site with the order number to see if they had been delivered and it kept saying " out for delivery" I had asked for same day delivery but it didn't happen. The next day I again checked the web site and it said "out for redelivery" I emailed them twice and received quick response but they had no information about why they had not been delivered. I finally was...
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If they tell you it will be same day delivery they are being dishonest!! It took 4 days for my same day delivery. I started this horrendous experience with there customer service on 9/4/2016, the day after I ordered the flowers. The flowers had not been delivered, they tried to say they were attempted and there had been no attempt! They said there had been a phone call and email explaining things but what they didn't know was that it was my...
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1.0
I didn't like
  • Dishonest company and no customer service
#916861
Awful company! I ordered my daughter in law a birthday arrangement and asked for white and purple balloons to be added. The arrangement was to be delivered by early afternoon. By 6:00pm it had not been delivered and I made a 2nd call to find out what happened. I lost it! It was then she told me their "source" here in Meriden Ct did not have purple balloons would pink be okay? Why was I not called? I get online to find out where they are located...
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I ordered a bouquet of flowers one morning to be delivered the same day to a friend. I ordered at around 9:30 a.m. I received a call at 1 PM telling me that they could not deliver that day because all the flower shops in the area were closed for a county fair. This was a Wednesday and the earliest they could deliver was Friday. I explained this would not work and I requested a refund to my credit card. The guy that sounded like he was from...
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1.0
I didn't like
  • Customer service
  • Attitude of the company
  • Bad order taking and delivery service
#890589
My flowers were delivered 2 days late. This is unacceptable service, and I will never use Avas Flowers again. The flowers were ordered on Saturday with a promised Saturday delivery, but were delivered on Monday, the day the patient was discharged. As of now, I don't know if she ever got them or what they are like. In the future, I will go back to flowers.com. Their selection isn't as good, but their delivery is speedy and on time. Especially...
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Ordered flowers from what I thought was a local florist and they were supposed to be delivered that day. They told me I would get an email confirmation on the delivery. Two days later, no confirmation, so I called them and ended up in the web of corporate nonsense. After being on the phone for 16 minutes, Tony, of their customer support division, finally came on the line and told me they were working to resolve the problem. I told him to...
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1.0
I didn't like
  • Customer service
  • Misleading website info
#869987
Avas Flowers promise same day delivery, however 2 hours after I placed my order I received a text, they could not deliver my order and they will be substituting the flowers i ordered and paid for with other flowers. Even though I explained to the person who took my order this was for a funeral, and she promised it will be delivered same day. When I called back the guy who spoke to me told me they will deliver it next week, or refund my money 7...
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Worst flower delivery ever my nine-year-old daughter lives in Tennessee I live in Georgia today was her birthday and she was expecting a surprise at school from mommy I ordered balloons a bear card spent about 80 bucks delivery same day was guaranteed I get a call at 5 o'clock in the afternoon saying that they couldn't make the delivery because the school was going to be closed which the school was already closed I give her a home address to...
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Avasflowers Same Day Delivery Service Review

#842334
1.1
Said it would be same day delivery! It wasn't! I don't think the employees have a clue about professional customer service! I will never place another order with this company again!
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