Manufacturer: Avasflowers Category: Delivery Services Clear all filters (25 of 25 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I ordered flowers on Valentine's Day and waited on the phone for an hour to let the sales rep verified that they can deliver on the same day and a driver was available and en route. After "confirming" that they can deliver the same day on Valentine's Day, they charged...
Read more
I didn't like
  • Misleading website info
  • Rude agent
#1008567
Reply to reviews
ordered same day delivery, was not delivered called customer service and rep was so rude and hung up. Called back spoke to manager he gave 10% and promised delivery the next day. No delivery was made and now when I call I have to put in my number for a call back...
Read more
They are not local, they do not do same day delivery, they claim free delivery but charge $13.95 for "service". On day 4 the flowers are still not delivered. The call center is in New York. I have called twice and get a runaround. They do not know why the flowers have...
Read more
1.1
I didn't like
  • Implied they were the local florist in the area
  • Website has made up positive reviews
  • Failure to deliver product
#1006491
Reply to reviews

Avasflowers Same Day Delivery Service Review

#842334
1.1
Said it would be same day delivery! It wasn't! I don't think the employees have a clue about professional customer service! I will never place another order with this company again!
Comment
Show
I ORDERED A BOUQUET OF MYLAR BALLOONS, CHOCOLATES AND A TEDDY BEAR FOR MY DAUGHTER'S 18TH BIRTHDAY AT 830 AM FOR SAME DAY DELIVERY. I EVEN CONTACTED CUSTOMER SERVICE BEFORE I MADE THE PURCHASE TO MAKE SURE THEY COULD DELIVER THEM AT A SPECIFIC TIME. THE CUSTOMER...
Read more
I didn't like
  • I am disgusted
  • Awful
#1006079
Reply to reviews
I usually order my flowers from 1800flowers.com. I needed a same day delivery to a hospital. Ava's advertised as same day delivery, so I placed my order. My flowers were not delivered. When I called customer service they said that same day delivery had a cut off time...
Read more
1.0
I didn't like
  • False advertisement
#1000521
Reply to reviews
On 13 January 2017, I ordered flowers from Ava's for my mother in Sun City.They were promised for delivery that day. As of 28 January 2017, the flowers still had not been delivered. I contacted Ava's by phone and after an extended hold, finally got a representative. I...
Read more
1.0
I didn't like
  • Flowers never came
#1000033
Reply to reviews
I ordered flowers on Saturday morning to be delivered later that day. They texted me to tell me the order would be delayed until Monday. I wanted the order cancelled but they told me they couldn't cancel it. I waited 20 minutes to speak with a supervisor. An automated...
Read more
I didn't like
  • Entire experience
#995966
Reply to reviews
I ordered flowers for my girlfriend in Holland, MI about 11 AM for same day delivery on 1-20-17. Received a call about 5-6 PM asking if it was OK to reschedule for 1-21 and I consented to the change. Order was never delivered the next day so I call about 5:30 to find...
Read more
Ordered same day delivery for my moms birthday...ended up playing phone call/text tag with represent ices, they continued to give me a run-around experience for the order I made and in the end could not deliver "same day"... VERY DISATTIFIED. If I wanted to have a...
Read more
I was assured by phone agent that an arrangement could be delivered on the same day and within a certain time frame. They were not; I was even texted by the company that the party received the flowers. I asked for a refund the next day and was told that Avas Flowers...
Read more
1.0
I didn't like
  • Being told what i wanted to hear and then not doing it
#984513
Reply to reviews