Product: Avasflowers Delivery Service Clear all filters (722 of 722 reviews match)
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Issue 2: I told the person taking my order repeatedly that these flowers were for my wife, for our anniversary, to be delivered to her job as a surprise, and that therefore they needed to be there before 2:00 PM. The agent checked the address for the delivery and told...
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1.9
Product
Avasflowers Delivery Service
I didn't like
  • Lack of honesty and missed delivery
#1107103
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I ordered a gift for a friend to the Avas Flowers store in Apollo Beach, FL online, I was attracted by the discount price and the additional 15% off, all was OK, I saw a $50 something cost and click OK, until I realized that they had made an unexpected overcharge of...
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Product
Avasflowers Delivery Service
#1107060
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Don't be drawn into the Avas Flowers "Family Owned" BS and their ratings that are listed on their web site!Avas claims to offer 45% discounts if you order on line within a certain amount of time frame and delivery is free. WRONG! In fact, if you read closer, it say...
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1.4
Product
Avasflowers Delivery Service
I didn't like
  • I listed it all above
  • Basically
#1106541
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Avasflowers - Scam company

#1065938
1.0
Details
Just like everyone else has said. Horrible service. They did not deliver my flowers and then harassed me for two days to ask me to have them delivered late after I insisted they cancel the order after missing the mark. Charged my account two days later anyway for no flowers!
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Avasflowers - Wrong flower arrangement

#1057798
They didn't send what was purchased! Pissed customer!
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Avasflowers - Not delivered

#1053035
1.9
Details
The flowers did not reach the funeral service. I gave an alternate delivery sight and have just been told they didnt reach there either. I want a refund. #4405265
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Delivery Service
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Style and Design
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Value for money
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Avasflowers - Ava's Flowers have customer service agents that out right lie

#1052435
1.1
Details
Customer service lie about sizes and prices and delivery date and time as I ordered 2 arrangements to be delivered by noon next day and were not delivered and no one will give me a straight answer other than they will not answer the phone !
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
By Sunday afternoon the flowers had not been delivered. In a phone call with a support person on Sunday they promised the flowers would be delivered by noon on Monday and they would call the intended recipient with an apology. Neither of those things happened. By 4pm...
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1.0
Product
Avasflowers Delivery Service
I didn't like
  • Product was never delivered
#1105955
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I ordered a fruit basket to be delivered the next(ordered 8/31/17.) day.Advertised as free delivery. Great!! When I placed the order and it was talied all of a sudden there in the total is an addition of $18.95 shipping and handling fee!!! Its too late...its already...
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Product
Avasflowers Delivery Service
#1095732
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I ordered a flower arrangement for my sisters birthday; the day before the delivery I got a text URGENT, call us. I was told they were unable to deliver the arrangement I ordered and already paid for. AVAs was going to set up a local flower delivery in her city with...
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Product
Avasflowers Delivery Service
#1094380
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I ordered flowers from Avas last week to be delivered on Friday August 25th. The flowers were not delivered on Friday. I called 3 different times on Saturday and spoke with representatives, they all 3 assured me that the flowers would be delivered that day. They were...
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Anonymous
Anonymous

Ava's isn't a real florist, but a sending only call center; one of many out there. Most real florists won't deal with these call centers and this is why your flowers didn't ge...

1.0
Product
Avasflowers Delivery Service
#1093305
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I ordered flowers last week to be delivered to sick relative on Saturday. As of today, 8/8/2017, flowers still have not been delivered and no one can tell me why or what happened regarding this order! I called twice on 8/7/2017 to see about my order and told them I...
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Anonymous
P.D

Ask For Karma....Shes the customer service manager.Owners name is Matt...Ask for him.

Anonymous
Anonymous

As unfortunate as it is, here's what happened. Avas is one of many sending only call centers and not a real florist. They gather orders, have lots of sale prices and then wire...

1.3
Product
Avasflowers Delivery Service
I didn't like
  • Lack of accountability
  • Did not receive the flowers
#1084979
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I ordered Christmas flowers for my family and they never delivered them. I stated calling on Jan 4 and now 7 months later I am no farther ahead. They lie about everything. They state the calls are recorded and automatically entered into system. If this was true they...
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Anonymous
M.R

Calls are not recorded at all. some of them are monitored...poorly. They are all call centers out of the U.S

Anonymous
Anonymous

Avas is a sending only call center and not a real florist. Located somewhere overseas but have two call center hubs in the US. One in NJ and one in NY. All day long they colle...

Product
Avasflowers Delivery Service
I liked
  • Extremely discontent
#1082288
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Avasflowers - No flowers delivered, no refund of payment
93 bouquet for a funeral on 2/25/17, online. Received call the following day saying there was no truck available to make the delivery, so I cancelled the order. No flowers were delivered but I have not received a refund of my money. After multiple attempts to get Avas...
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Anonymous
Nancels

It took 8 months and several posted complaints but I finally received a full refund from Avas Flowers. No explanation; just the check. But I am very relieved. That's all I wan...

Anonymous
Nancels

Update: As of August 18, 2017 I still haven't received even a partial refund. Avas Flowers is the worst company I've ever dealt with. I hope they go bankrupt soon.

Product
Avasflowers Delivery Service
I liked
  • Pictured product
  • Product as pictured online
I didn't like
  • Failed to provide product
  • Payment was not returned
  • Refused to refund payment
#1076485
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