Product: Avasflowers Customer Care Clear all filters (113 of 113 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Customer service stinks.Memorial service being held on Sunday 9/3. Placed order on Wed 8/30 to be delivered on Sat 9/2. Traced on Avas website Sat evening, 9/2, and it said it was to be rescheduled. Called Saturday evening, Sunday, and Monday and talked to 3 different...
Read more
Product
Avasflowers Customer Care
#1096724
Reply to reviews
First, the description represented on the order is not at all close to what I requested.I specially asked for NO FLOWERS and wanted living plants. The deceased and I are both allergic to several flowers and I wanted his family to be able to have a plant to enjoy for a...
Read more
1.0
Product
Avasflowers Customer Care
I didn't like
  • Lie about price and delivery
  • Could not find my order
  • Condescending and rude
#1085581
Reply to reviews
One of the worst experiences in flower deliver.Paid extra for early delivery by 1pm local time and it arrived hours later. Contacted customer service and they are rude, unwilling to help, and did not reverse my expedited shipping fee. They are a bunch of crooks and the...
Read more
Product
Avasflowers Customer Care
#1035293
Reply to reviews

Avasflowers - Bad service

#1141380
1.0
Details
They never delivered the flowers I ordered and have not refunded my money either. Do NOT buy from Ava’s flowers!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Avasflowers Customer Care Review

#1009411
1.0
Details
This company is a scam and should be closed down! Complete fraud! There is no customer service, nobody will answer. However they will answer immediately to take your new order and hang up on u when you mention you have a problem.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Avasflowers Customer Care Review

#1008778
Worst ever from customer service to the product . BEWARE to this company AVAS FLOWER shop .Check reviews first before your special occasion got ruin. I wish someone or anybody will sue this business.
Comment
Show

Avasflowers Customer Care Review

#1008570
bad bad really bad, they are a scam be careful they are fraud on top of that if you try to call them, they will not pick up the phone and the corporation number is not working either so be careful.
Comment
Show
DO NOT USE THIS PLACE!RIP OFF! First, Avas Flowers MASQUERADES as a local flower shop. THEY ARE​ NOT. Only a broker that takes a portion of what you think you are spending on flowers. Rep LIED when I asked if they were located in my city. Customer service had bad...
Read more
Anonymous
Kitty

Do not do business with this company. They are not local! Their advertised prices do not match the picture of what you are receiving! The bill was close to 90.00 for 3 rose...

1.0
Product
Avasflowers Customer Care
I didn't like
  • Long hold times on three calls to get delivery info
  • Worst floral service ever
  • Customer service when trying to get refund
#1028847
Reply to reviews
A friend's mother passed away & we attempted to order a basket of plants, but wouldn't go thru so I called them.They then sent two orders instead of one and billed us twice. When I repeatedly called them, they kept telling me there was only one order. Finally, I got...
Read more
1.0
Product
Avasflowers Customer Care
#1025536
Reply to reviews
I'm filing a lawsuit against this company, someone not on my account called them and they disclosed all my information on previous orders I had made.This company told the person calling not on my account the name of the person, address, phone number, and unbelievable...
Read more
Anonymous
Shameful Comments

They breached the privacy no matter the situation. There are laws protecting against giving out personal information. It's a shame you are justifying and making assumptio...

Anonymous
Anonymous

Well, buddy, guess if you hadn't been cheating on your wife, this wouldn't have been a problem. Good luck taking them to court, unless they gave out your credit card number, y...

1.0
Product
Avasflowers Customer Care
#1019695
Reply to reviews
The computer would not accept my correct zip code.I called in and in the middle of my conversation with rep the call was interrupted with a survey request. I called back and the second person could barely speak English. It's deceptive advertising, free delivery in...
Read more
Product
Avasflowers Customer Care
#1019011
Reply to reviews
They called me 35 minutes before a funeral to tell me that the arrangement could not be delivered.After over 2 hours and 11 phone calls later, I still was screwed over and given no follow up, care or consideration for my troubles. Well, they did have the audacity to...
Read more
1.2
Product
Avasflowers Customer Care
I didn't like
  • Worse flower company ever
  • Service at any and every level
#1014468
Reply to reviews
Terrible customer service, terrible company.I was double charged for placing one order, which they did deliver, but refused to give me a credit for placing two orders instead of one. They refused to admit their mistake. The person taking the order had noticed and...
Read more
Product
Avasflowers Customer Care
#1012233
Reply to reviews
My order was not able to be delivered the day i ordered them, so I cancelled the order.The CS Rep told me he cancelled my order and would send me the confirmation number to my email. Instead they delivered my order the following day and continued to charge me. I spike...
Read more
1.0
Product
Avasflowers Customer Care
#1011929
Reply to reviews