Manufacturer: Avasflowers Category: Customer Care Clear all filters (102 of 102 reviews match)
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One of the worst experiences in flower deliver.Paid extra for early delivery by 1pm local time and it arrived hours later. Contacted customer service and they are rude, unwilling to help, and did not reverse my expedited shipping fee. They are a bunch of crooks and the...
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DO NOT USE THIS PLACE!RIP OFF! First, Avas Flowers MASQUERADES as a local flower shop. THEY ARE​ NOT. Only a broker that takes a portion of what you think you are spending on flowers. Rep LIED when I asked if they were located in my city. Customer service had bad...
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Anonymous
Kitty

Do not do business with this company. They are not local! Their advertised prices do not match the picture of what you are receiving! The bill was close to 90.00 for 3 rose...

1.0
I didn't like
  • Long hold times on three calls to get delivery info
  • Customer service when trying to get refund
  • Worst floral service ever
#1028847
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A friend's mother passed away & we attempted to order a basket of plants, but wouldn't go thru so I called them.They then sent two orders instead of one and billed us twice. When I repeatedly called them, they kept telling me there was only one order. Finally, I got...
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Avasflowers Customer Care Review

#1009411
1.0
This company is a scam and should be closed down! Complete fraud! There is no customer service, nobody will answer. However they will answer immediately to take your new order and hang up on u when you mention you have a problem.
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Avasflowers Customer Care Review

#1008778
Worst ever from customer service to the product . BEWARE to this company AVAS FLOWER shop .Check reviews first before your special occasion got ruin. I wish someone or anybody will sue this business.
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Avasflowers Customer Care Review

#1008570
bad bad really bad, they are a scam be careful they are fraud on top of that if you try to call them, they will not pick up the phone and the corporation number is not working either so be careful.
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Avasflowers Customer Care Review

#1001636
1.0
This company is full of ***, they beat around the bush, I placed an order and they were not available by the local florist, they will not refund me, they are full of *** ***, *** this *** company
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Terrible customer service, terrible company.I was double charged for placing one order, which they did deliver, but refused to give me a credit for placing two orders instead of one. They refused to admit their mistake. The person taking the order had noticed and...
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My order was not able to be delivered the day i ordered them, so I cancelled the order.The CS Rep told me he cancelled my order and would send me the confirmation number to my email. Instead they delivered my order the following day and continued to charge me. I spike...
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1.0
#1011929
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A really important order was screwed up!I had placed the order with a person, not on line. They up-sold me on the items. I paid extra for a specified time of delivery.No problems were mentioned, Then this morning, when it was supposed to be delivered, I got a phone...
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1.9
I liked
  • Offerings on the website
#1011148
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NO live person at the flower shop.....I cannot contact the store and talk to some real live person//// WHERE IS AVAS in Port Charlotte and who works at the local store ?Whatever happened to local florists owned by local people?? Gerald Ramsay Southington, Ct. phone...
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I didn't like
  • No local contact with flower shop
  • Difficulty in navagating web site
  • Deceptive
#1011102
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Beautiful flowers, terrible, terrible TERRIBLE customer service.Unless the flowers are coming from their main store, there are no updates on delivery, no confirmations just hoping that the flowers show up. They let me down in January when I needed flowers delivered on...
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2.5
#1008211
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I placed an order for Valentines Day then received an email for two for the price of one.I called to add another order and was placed on hold repeatedly and transferred 3 times was on hold for a total of 45 minutes with each person saying let me transfer you to the...
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1.0
#1007371
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DON'T EVER ORDER FROM THIS COMPANY!CHECK THE BBB 1306 COMPLAINTS FILED AGAINST THEM. I placed an order on 2/9 with them (without any research, thought I was ordering from a local florist)....on 2/10 they called me, sent me an URGENT text, and an email to contact them...
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1.0
I didn't like
  • Poor customer service
  • Customer service
  • Refusal of refund for cancelled order
#1006651
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