Product: Avasflowers Customer Care Clear all filters (121 of 121 reviews match)
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I understand now why people put messages and pictures about their poor service experiences on facebook.I intend to do just that and hope that it affects their business. I am not a vengeful person at all but what the multiple employees brought out in me on my daughters...
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Avasflowers Customer Care
#1205890
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Ernest could not answer my questions and hung up while I was confirming that he would send me an email with my order number. Apparently Ernest wanted the sale and did not care about my questions I simply wanted to know what the substitutions would be as I wanted the...
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1.0
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Avasflowers Customer Care
I didn't like
  • Avas flowers customer help on the phone
#1199702
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Placed a flower order only to find that it could not be delivered in the timeframe that I needed, 48 hours away.I called to cancel within five minutes but the representative I spoke with would not accept the cancellation of order. Their online cancellation policy...
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Avasflowers Customer Care
#1188530
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Don't order anything from Avas Flowers!It's a rip off and their website's email communication is broken and they refuse to admit it. Either that or they purposefully didn't communicate with me...I do think it is the website's fault and not anyone purposefully doing it,...
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Avasflowers Customer Care
#1187279
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I have been a pleased Ava’s customer for five years.I ordered four Christmas bouquets. I take full responsibility for providing one incorrect address. Upon learning of my error, I called Ava’s to rectify the error and have the gift resent. I was told I would have to...
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2.1
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Avasflowers Customer Care
#1165706
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Avasflowers - Bad service

They never delivered the flowers I ordered and have not refunded my money either. Do NOT buy from Ava’s flowers!
1.0
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Avasflowers Customer Care
#1141380
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Avasflowers - Horrible customer service
August 2017.I ordered a single arrangement to the family of a coworker's mom in another state. They sent and charged for two identical arrangements and refused to adjust the bill to our credit card. I did not realize two arrangements were sent until the credit card...
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Avasflowers Customer Care
#1127064
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Avasflowers - Awful company, do not use

We spent $100 on flowers for my cousins wedding and they sent them to her without any card or name and she had no idea who they were from. When I complained I was offered $7 refund when I stated this was ridiculous they continued to read my messages but not respond and ignore the issue completely. Unbelievably unprofessional.
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Avasflowers Customer Care
#1126282
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Customer service stinks.Memorial service being held on Sunday 9/3. Placed order on Wed 8/30 to be delivered on Sat 9/2. Traced on Avas website Sat evening, 9/2, and it said it was to be rescheduled. Called Saturday evening, Sunday, and Monday and talked to 3 different...
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Avasflowers Customer Care
#1096724
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First, the description represented on the order is not at all close to what I requested.I specially asked for NO FLOWERS and wanted living plants. The deceased and I are both allergic to several flowers and I wanted his family to be able to have a plant to enjoy for a...
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1.0
Product
Avasflowers Customer Care
I didn't like
  • Condescending and rude
  • Unreliable and irresponsible
  • Lie about price and delivery
#1085581
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