Unbelievable how poor their customer service is. I ordered flowers to be delivered for my bosses birthday. The flowers never arrived that day. I could not get a hold of a livr person to see what was up.
They finally arrived a day later, wilted and in poor condition. I emailed asking for a refund. Customer service said thry would send a new upgraded arrangement Wednesday. No flowers arrived. I emailed again and they daid they would be delivered Thursday. No flowers artived Thursday.
When I emailed saying I needed a manager I got this. Still no resolution.
Unfortunately, we are unable to obtain any information at this time due to the shop not being available to assist us with your concerns. We apologize for the inconvenience, but will continue to contact them. Once we have received the information you are inquiring about, we will contact you.
Thank you for your patience in this matter.
Marlon Gilberto F
More Review Details
|Advertised vs Delivered|
|Discounts and Special Offers|
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Value for money|
|Diversity of Products or Services|
|Style and Design|
You May Also Like
- "What was shown on line was nothing like what was designed and delivered. Paid almost $100 for a $10 dollar special! The BS they tell you and offer..."
- "I ordered a pastel sympathy standing basket premium-large arrangement. It was suppose to have less filler and more flowers will I got the opposite. Also, I paid extra money to..."
- "My boyfriend ordered flowers on 2/6/14 for Valentines Day Delivery...paid extra for them to be delivered on the 14th...they didn't come until Monday 2/17/14..stinking - wilted - and just plain..."
- "Rented a car in Denver on 10/24/2016. Toll charges were $3.55 per exit, Fox added $15.00 for each exit, for the day of rental I expected to pay $10.65 (3 toll..."
- "I received my written notice of my lease expiration and pending rent increase when and if I renew my lease in October. My current base rent is $1,454.00..."
- "4 times I go in cause they can't balance my tires, then it's a bent rim, then it's the tires and those are sent away for eval. Never called..."
- "my break time po ba guadalupe branch? akala ko po 24hrs? ang explain ng guard ngayon lang na cut off resume daw ng 12:30Am pero andun nmn ang teller sa..."
- "Ordered a Premium Large Garden Basket (the biggest upgrade) for a friend's funeral. They assured me they would be delivered to the funeral home by 10:30am since the funeral started..."
- " HP PC's - Urgent - DO NOT BUY - Rubbish After Sales. So the story is, HP agree to pick up my PC for repair when the PC has..."