Berkeley, California
0 comments
Not resolved

I needed to have flowers on a Sunday to my girlfriend out of hospital I ask if they had a store store front in Alameda California I was toll yes I specifically did not call 800 flowers because they use different shops near the location and charge a surcharge a local shop do not charge extra because they are in the same city

It turned out Ava's flowers is a phone order service not a store front as they advertise having a shop in Alameda the women did not much comprehension of my order although they wrote I did not wanted Gerber I order a $50.00 dollar knowing that a local shop do not have extra charges however they charge a total of $72.93 for H&D after I seen the flowers they were a chip version of a $35.00 arrangement by other phone services

I call the Ava's and dispute the arrangement using such chip flowers it turn out they call a flowers shop in Alameda to deliver if I count the flowers and cost for steams it only had a $15.00 value they use what is call fillers the strand of margarita with 4 or 5 flowers

B of A took that

my complain to refund the dispute but now B of A said that I owe the money so they reverse the charges to me I'm out $72.93

Never but never use Ava's Flowers

I did my own survey on several local shops and I was toll that they ban Ava's Flowers do to so many complains

I drove to Alameda and The flowers shop in Alameda only got paid $30.00 for a $72.93 arrangement this is abuso to the flowers shop and the client unfortunately Ava's Flowers got paid and I loss the dispute

Review #920148 is a subjective opinion of a user.

1.6
Advertised vs Delivered
Value for money
Diversity of Products or Services
Price Affordability
Turnaround Time
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Website
Style and Design
Discounts and Special Offers
Staff
Product or Service Quality
PRODUCT OR SERVICE Avasflowers Bouquet
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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