I needed to have flowers on a Sunday to my girlfriend out of hospital I ask if they had a store store front in Alameda California I was toll yes I specifically did not call 800 flowers because they use different shops near the location and charge a surcharge a local shop do not charge extra because they are in the same city
It turned out Ava's flowers is a phone order service not a store front as they advertise having a shop in Alameda the women did not much comprehension of my order although they wrote I did not wanted Gerber I order a $50.00 dollar knowing that a local shop do not have extra charges however they charge a total of $72.93 for H&D after I seen the flowers they were a chip version of a $35.00 arrangement by other phone services
I call the Ava's and dispute the arrangement using such chip flowers it turn out they call a flowers shop in Alameda to deliver if I count the flowers and cost for steams it only had a $15.00 value they use what is call fillers the strand of margarita with 4 or 5 flowers
B of A took that
my complain to refund the dispute but now B of A said that I owe the money so they reverse the charges to me I'm out $72.93
Never but never use Ava's Flowers
I did my own survey on several local shops and I was toll that they ban Ava's Flowers do to so many complains
I drove to Alameda and The flowers shop in Alameda only got paid $30.00 for a $72.93 arrangement this is abuso to the flowers shop and the client unfortunately Ava's Flowers got paid and I loss the dispute
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