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On line they say “same day delivery”. I call . Confirm that they have an Easter lily that can be delivered that day. “ Yes, yes of course we can.” “Yes, we have them in stock”. They send me an email 2 and 1/2 hours later saying they didn’t have Easter lilies but they...
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Anonymous
Art

You should have checked this website prior to purchase ; the subject company receives very little but terrible reviews similar to yours... I see 16 complaints at the bottom of...

1.0
I liked
  • There offer for same day delivery
I didn't like
  • Non-delivery of product ordered and no refund given
  • Deceptive not local actually a call center
  • Worst service ever and dishonest in my opinion
#1218903
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Ordered Peace Lilly for an out of town funeral in WV. Below is the message on the card. "As you grieve now that we are sending our love and condolences ‘mutch’ love always, Gail Uncle Bud and Family.“ This is an incorrect message, no one in the family by that name....
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1.0
I didn't like
  • Deceitfulness
  • Would not issue full refund
#1218697
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Avasflowers - FAILED TO DELIVER FLOWERS TO FUNERAL
THIS COMPANY IS A SCAM! STAY AWAY On a TUESDAY I wanted to place an online order for funeral flowers for FRIDAY. I googled local florists, and Avas came us as local in Annapolis (turns out they are not) The online form wasn't working, so I was forced to call in the...
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1.0
I didn't like
  • No flowers delivered after i paid for them
  • Entire experience
  • Service
#1218033
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Still upset..., my mother in law received a different flower arrangement then what i ordered. She didnt receive until 3 days later. On top of that she never got the chocolates i ordred. This company thought by adding roses will be good eneough and all i wanted was what...
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1.0
#1216847
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In response to my original complaint I must inform you that Avas Flowers has since solved my issue. My family received a beautifully arranged fruit basket with the card and message intended for the original delivery. A customer service rep reached out to me after my...
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5.0
I liked
  • Willingness to help a dissatisfied customer
#1216197
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Avasflowers - Garbage Company!!

Sent me a cheap arrangement and scammed me out of the original order cost! Still waiting for a response and its been a month!
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1215461
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Today I ordered flowers and they didn’t match the picture on line. I ordered pink/red roses and arrangement, and I got no roses... white tulips and red carnations..... when I called them I was told “ it’s ok”, no apologies, no explanations, no return. Rude! Never use...
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Anonymous
Lynn B

Avas is a sending only call center and not a real florist. They have two call centers. One in NY and their main center in NJ. No real florist will have the exact same containe...

1.7
#1215322
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Placed an order for a birthday arrangement that was to be delivered the following day, a Monday. The arrangement was never delivered. I emailed to complain and received an apology and a response assuring me it would be delivered on Tuesday. The arrangement was not...
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2.3
I liked
  • Ease of their website
I didn't like
  • Inacurate order
  • Missed delivery date
#1214175
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I Ordered flowers March 18, 2018 and of course they were not delivered the day I asked for them to be delivered I placed the order the day before and they were not delivered until three days later Costumer service is a joke they are no help and cannot fix anything. I...
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Anonymous
Rightfully Angry

The same thing happened to me! Ordered 3/18 and wasn't delivered until 3/19 even though I paid for same-day delivery! And the customer service rep was totally rude and didn't ...

#1213902
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I ordered flowers from Ava’s for my Grandmothers 81st birthday on 3/17/18 at 11am. I was told she’d receive them by 4pm that day then I immediately received a text message saying call urgently about my order when I called I was told they had no driver to deliver today...
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Anonymous
Durpa

Yeah you won’t win in any civil suit. They did give you an excuse. They didn’t have a driver to deliver said flowers. In order to actually win in a civil case you have to prov...

1.3
#1213538
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