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I am furious about how my order is being handled and how I was treated when I called Avas Flowers customer service number. Immediately after ordering I received an email stating that the product I ordered was no longer available and that the delivery of the product was...
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Anonymous
Just-Smile

Have your bank or credit card company to reverse the charges. I was credited within a week.Explain everything in detail. Provide invoice if available.Photos are helpful as wel...

Anonymous
Anonymous

Avas is a call center with two locations. One in NY and one in NJ. They wire orders out to real florists where you need them delivered. They send the florist about half what y...

1.4
I didn't like
  • Too much of a hassle to fix problems
  • Level of disrespect
  • False advertising
#1252538
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When my receipt arrived via email it was simply my order# , nothing of detail. I ask for detail of my order and I get ONLY a photo. I cancelled my order in less tan 36 minutes and the delivery date was 3 days away. I get a telephone call from their office and explain...
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1.3
#1252504
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I Placed an order on a Friday for a same day delivery product and requested it be delivered on the following Monday and payed extra for it to be delivered before 1pm. It is now after 2pm on Tuesday and it still has not been delivered. I asked that they cancel the order...
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1.0
I didn't like
  • Late delivery
#1250955
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I ordered flowers to be delivered to my sister on April 30th. They never arrived. Around 7pm I called and was told they had been delivered. After arguing with customer service they checked and said sometimes the driver marks them as delivered when he loads up and they...
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1.0
#1247447
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My first order said the flowers were delivered on Thursday April 26th. I never heard from my Aunt or Cousin. On Friday early afternoon I called and they did not get the flowers. I called Avas and was told Florida never got the order. I requested she got an upgrade to...
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2.0
Cold Spring Harbor,New York
I liked
  • Origional value
  • Web photos
  • Ordering process
I didn't like
  • Late delivery
  • Options for non delivery
  • Thought it was a local site
#1246068
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I received a text message that order was delivered. I called the support phone line and went through the cycle and got a confirmation message that order was delivered. I received an email that order was delivered at 4:20 PM. As of 7:11 PM the order was NOT delivered. I...
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#1241166
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Initially when I called on yesterday I was needing assistance ordering a nice flower online for a funeral. The young lady assisting me told me that since I was having so much trouble I would get the ribbon or bow free. She stated she would put it in the notes. Somehow...
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1.8
I didn't like
  • Deceptive not local actually a call center
  • Customer service
#1232939
Reply to reviews
Don’t use them! They do not have same-day service they don’t even have service I ordered three days in advance for a birthday delivery found out the day before the birthday they couldn’t deliver it they gave me a $10 credit said they would deliver the next day the next...
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1.0
#1228664
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They advertise as a local mom & pop florist, offering great discounts and free same day delivery. In reality, nobody knows their actual location. After all the supposed discounts, they tack on a hidden $25 fee. Then they call, stating one of their trucks is down, and...
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1.0
#1228045
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Avasflowers - Dont order from them
Avasflowers - Dont order from them
the flowers arrived 3 days late and were not at all what I ordered. I notified them and all the said is they would give me store credit. I asked them to take back the bad arrangement and deliver what I ordered they refused and again offered me store credit. I will...
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1.2
I liked
  • Nada
I didn't like
  • Not what i wanted
  • Fraudulent phone promises
  • Quality of the arrangement
#1219170
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