0 comments

Avasflowers - Bait and Switch

I purchases flowers for 32.99, taxes 3.99, free shipping

Received charge for 17.99 "Service and Handling"

Told that is customary charge.

I said that is bait and switch and illegal

Idiot customer service

Will NEVER order from them again

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Author
Reason of review
Pricing issue
Loss
$18
Preferred solution
Price reduction
Review #1556401 is a subjective opinion of poster.
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Avasflowers - Horrible customer service / not a florist, but a middleman who can’t deliver

1.0
Details

Horrible experience and run around. Don’t waste your time.

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Product
Review #1555969 is a subjective opinion of PissedConsumer1555969.
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Avasflowers - Did Not fir in suitcaes

1.0
Details

The arrangement I received was too large.I was going to bring the arrangement I received to my sister who was not feeling very well.

I was going to drive to her house a hundred miles away to help her out while she was under the weather.

But try as I might I could not get the flowers to fit in my suitcase to protect them during the trip.You should make your flowers smaller so that can fit in a suitcase, as this was a major inconvenience to me.

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Reason of review
Bad quality
Preferred solution
Full refund
Review #1554249 is a subjective opinion of poster.
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Avasflowers - My Flowers were not placed near the casket

1.0
Details

I place an order for a funeral basket to be sent to the funeral service of a close relative.I was unable to attend the service but those who attended said the basket was placed in the rear of the room away from the casket. I am very disappointed that they were placed so far away from the deceased.

I am sure that this is because the flowers were of poor quality and my relatives were just being nice other wise they would have been placed closer. Everyone knows that the good flowers get placed near the casket so your flowers must not have been so very nice.

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Author
Reason of review
Problem with delivery
Preferred solution
Price reduction
Review #1554244 is a subjective opinion of poster.
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Avasflowers - Wont Deliver to a Ranger Station

1.0
Details

I am am really upset that this company was unable to deliver flowers to a friend of mine who is staying at forest ranger station for her birthday.They claim they can deliver in the United States and this is in the US but they claim that it is outside the delivery area of any of there florists.

I am am really dismayed that I cannot offer my friend something on her birthday.

They should deliver anywhere, next thing they will say that they can not deliver to nuclear plants or Area 51.I cannot stress enough how very much disappointed I am with this policy of theirs.

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Author
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Review #1552968 is a subjective opinion of poster.
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Avasflowers - Wont replace stolen flowers

1.0
Details

My house was recently broken into.They stole my stereo, big screen TV and even the flowers that were sent to me.

The police after some detective work caught the thief and recovered my stuff. Now however my flowers are being held as evidence and I can't enjoy them. The police said they would give back in a day or two but cut flowers do not last indefinitely.

After going through the trauma of having my home robbed I think this company should send me new flowers, since I obviously am not going to be able to enjoy the others.It might be wise to send a different arrangement as the last one might bring up bad memories.

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Author
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Review #1552967 is a subjective opinion of poster.
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Avasflowers - I could see the stems

2.5
Details

Worst experience I have ever had.I sent flowers to girlfriend and I was shocked and disgusted that you could see the stems in the vase. A whole bunch of ugly green and brown stems.

The ugly stems completely made the flowers look horrible.

Who in the world puts flowers into a clear vase and why do they made clears vases period. Stems are so ugly and hideous looking and totally ruin the over all look.

If I knew I was getting a clear vase I never would have ordered.Luckily I managed to fix this problem myself, I had a spare opaque vase so I was able to cover up the monstrous looking stems before I became nauseous.

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Author
Pros
Stems
Reason of review
Bad quality
Preferred solution
Full refund
Review #1552925 is a subjective opinion of poster.
0 comments

Avasflowers - MAJOR DISAPPOINTMENT WITH ORDER

ORDERED BEAR, BALLOON, AND ROSES FOR MY GRANDDAUGHTER IN PFLUGERVILLE, TEXAS (I'M IN PA) FOR HER GRADUATION. RECEIVED A TEXT ORDER WAS DELIVERED, BUT IT WASN'T ACTUALLY DELIVERED UNTIL 30 MINUTES LATER.

THEN I FIND OUT THE BEAR HAD 2018 ON THE FOOT AND THE BALLOON HAD VERY LITTLE AIR IN IT & ROSES WERE PINK NOT RED. SPENT 2 DAYS ON THE PHONE AND ALL THEY WERE WILLING TO DO WAS CREDIT ME $ 6.99 FOR DELAYED DELIVERY (WAS TOLD IT WAS A COURTESY DISCOUNT) AND $ 15.00 OFF MY $ 73.00 DOLLAR ORDER!!

NEVER NEVER AGAIN!!!

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Review #1546214 is a subjective opinion of PissedConsumer1546214.
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Avasflowers - HORRIBLE

I will NEVER order from Ava’s florist again. Worst service ever..

ordered my Aunt flowers for her 88 birthday, on May 18 to be delivered on Memorial Day, I specified if closed delivery day before. I called several times and was assured they would be delivered. They were not.. a day late and horrible.

Told them to pick them up or save a trip, should go in trash.. customer service awful.

Lesson learned... never again

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Review #1545252 is a subjective opinion of PissedConsumer1545252.
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Avasflowers - TERRIBLE

1.7
Details

I have never had such BAD service in my 66 years of life, called cc company and canceled the charges, you can pick up horrible flowers n put in trash or save your self a trip. I sent my aunt money to purchase something (LATE) thanks to your company.

Sad part is I ordered on May 18th and was told would be delivered even tho a holiday, I told them if not, deliver day before. I called yesterday 3 times n the person that answered said he tried calling n the delivery would be made by 9 last nite.

Then someone this morning said they were closed... your kidding, customer service is the Worst..

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Review #1544511 is a subjective opinion of PissedConsumer1544511.