"If you want to be embarrassed use these guys. This was the WORST flower deliver service I have ever used.
My mistake for not read reviews from several different sites and check the BBB reviews. Do not waste your money with these people. You usually send flowers for special occasions like birthdays, anniversaries, funerals etc. This Premium bouquet I ordered arrived (brown) at least 24 hours after the express delivery and was trash within 3 days (per the recipient) the balloon that were to accompany the order never did arrive.
First I am going to ask... who would even tell you the flowers arrived in poor shape? They would have to be really really bad for someone to tell you right? I got a call when she found them on her door step (no knock as instructed on the deliver instructions).
She thanked me for my thoughtfulness but told me how brown they appeared. I have sent her many many bouquets. This was the first time I heard anything negative. I emailed in a complaint and was met with disbelief and I was accused of lying.
I was refunded the express delivery I had paid for as they were not delivered the day requested and a promise to redeliver the balloons. The balloons never were delivered. I was refunded for the balloons after I contacted them again to let them know. I will never use Avas again.
I will read reviews from more than one source in the future and check the BBB about them. I wish I had." I recently have been contacted by another site where I left my review stating that Avas flowers denied that I was even an actual customer and requested a copy of my order to confirm.
I just sent the information over. I find it hard to believe that they have so many positive reviews.