A poor rating doesn't begin to explain my experience with Avas Flowers. The flowers delivered were a supposed to be a $50.00 arrangement, it was barely a $25.00 arrangement, and not as shown in the picture, not even close.
I have now spent 4 days on the phone with Avas Flowers trying to fix this situation. And I even talked to the florist who made the arrangement. They didn't get the correct info from Ava Flowers as what to make. I recommend that you avoid Ava Flowers, call the florist directly and deal with them.
This has been a nightmare. Try to send flowers and do something nice for someone should not end up being a headache. The $50.00 arrangement ended up being a $25.00 arrangement. The monies I spent with Avas Flowers was not transferred to the florist who made the arrangement.
This is highly illegal and fraud. The florist received $30.00 and thus made a smaller arrangement than I was expecting. I know this because I found the florist and spoke to them personally. Then Avas Flowers wanted the florist to remake the flowers at the florists own expense, which is not fair to the florist either.
If Ava Flowers operated like it was supposed to, none of this would have happened. So far, I have spoken to Eric, Gella and who knows who else at Ava's Flowers. I have been offered replacement flowers, a dozen roses, discount coupons, but they still refuse to cancel the charges on my credit card. Gives a whole new meaning to BUYER BEWARE!!!
They also promised flowers to be delivered via UPS today to the recipient's home, and then suddenly none of those flowers were available from their "main" flower shop.
And I'm talking red, pink and white flowers. How can those colors not be available this close to Valentine's Day?