BEWARE: OMG where to start. This place is a scam.
I ordered a flower arrangement for my sisters birthday; the day before the delivery I got a text URGENT, call us. I was told they were unable to deliver the arrangement I ordered and already paid for. AVAs was going to set up a local flower delivery in her city with an upgrade of flowers for the inconvenience. Next day I got a call that they could only deliver after the original delivery date and could deliver on Monday.
Then I got a call that was not going to happen and they were going to use Farm Fresh flowers to make sure my sister at least got some LATE birthday flowers, oh and they wanted me to pay more money, WTF. Six days after the order and still no flower delivery, I was told they were going to be delivered by 7 PM that day, well it was well after 7PM. They for some reason changed to the order to 15 fresh flowers from Farm Fresh with a box of chocolates, my sister is diabetic, I never mentioned ordering any candy and I am not paying almost $70.00 for 15 flowers. I wanted a refund.
They offered me store credit. I was like are you crazy, I would never order flowers from you company if you were the last flower shop on earth. I was also offered a $10.00 gift card, I said were you not listening to me I would never order flowers from your *** flower shop. I was told they could not put a refund back on my card until the next day, which is odd.
I was on hold for over 30 minutes when checking to see what was going on with the delivery.
I called the credit card myself the next morning and explained I needed to get a credit on my account, I didnt trust AVAs to take care of the credit. I would not recommend this flower delivery service to anyone it SUCKS and all they do is give you the runaround.