THE WORST WEBSITE. SCAM.
DO NOT ORDER FROM HERE!!!!!!!!!!!! I actually don't know where to start but here are some reasons why you should never order from this sweat-shop like website. 1. They've enhanced the search engine optimization on google so that their business show up if you google "local florist" which they are totally NOT.
how can they be local to all states! 2. I've placed an order after checking their website and was promised guaranteed free same day delivery. you'll notice as you checkout another 19$ added to your card for service and handling.
i went with since i was desperate for the flowers to be delivered on time. 3. You won't be receiving any delivery updates. The website has a delivery tracking function that does not work.
2 days letter and the order was never delivered. during those two days i contacted their horrible customer service who are the rudest. They are taught to give false information to consumers, false delivery updates. I received a text message saying my order was delivered.
IT WAS NOT!!! The delivery was set to be delivered to a business that closes at 4. The notification said the order was delivered at 5 PM, when i asked who signed for it, they didn't have an answer, they said it was delivered, but we'll send it out again. ANOTHER LIE!!!
they cant fulfill any of their orders. 4. If you call their phone number trying to talk to customer service, the automated system (or maybe intentionally) drops the call on you. "no one is available to talk to you right now, Good bye, *hangs up*".
But if you call their number and choose place an order, they will pick up in a heart beat. The management are taking massive amount of orders knowing that they cant fulfill them just to get your money. They'll never give your money back no matter what. 5.
You're not getting what you see in the picture. they contact local florist and try to get you something similar. ANOTHER LIE!
I've recorded some of my calls with customer service, and gathered some solid documentation for a law suit. I'm determined to get them out of business very soon.