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1.3 Based on 1015 reviews
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  • Customers like
    • Nothing 13
    • I was extremely unhappy and still am 12
    • Flowers 10
  • Customers don't like
    • Lack of customer service 43
    • Poor quality in every way 21
    • Rude 16

I order roses for my girlfriend, to be delivered next day on Wednesday, they don't deliver on Wednesday I asked for money back they say they going to deliver the next day is not deliver again. They want to deliver Friday but she's not on the work Friday. I asked for my money back they don't want to give. If you want to show your love to someone don't use this company you get upset sad disappoint in my case I lose my girlfriend. I emailed them... Read more

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Ordered flowers to be delivered, same day, to a relative in the hospital in Topeka, KS. Was told that flowers would not be able to be delivered that day but would be delivered next day. I was satisfied with that. The next day found out my relative would be discharged in the afternoon. Between being on hold for 30 minutes, several times, and talking to the "wrong person". I found out that even though my relative lives in Topeka, they NOW would... Read more

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12/9/16 The biggest mistake I made I failed to do my research first now that I'm not satisfied with the service I find that I was not the only one that got taken.... they promised to make deliveries which never arrived on time they want to compensate me with the $20 towards future purchases when I told him I was not going to use that in the future they good credit my credit card I was told it would only be 10% which works out to be $12.60 i... Read more

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Beyond horrible. Worthless customer service. Repeated calls to speak with a manager. Transfer to a line that disconnects. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO... Read more

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So let me add to the list don't ever buy from this so called company . Never delveried flowers . After 4 days . They are a joke .

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Avasflowers - Ava's Flowers - FRAUD
1 of 2

Ordered a Premium Large Garden Basket (the biggest upgrade) for a friend's funeral. They assured me they would be delivered to the funeral home by 10:30am since the funeral started at 11am. They were never delivered. When I was finally able to reach them, they said, "Oh they're on their way." I said, the funeral is already over, everyone is gone. They were just going to deliver anyway! Then, I had them deliver to the home of the family. They... Read more

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Hello Dorothy, I'm sorry your the one to get these angry emails but I just want to feel like your company cares and it is very clear from my experience that the company could careless. I want to be able to actually talk to someone on the phone so I can nicely explain all the details of this transaction and why I am unhappy. Each and every time I try to call I get sent to a machine that hangs up on me. The only people I can actually talk to seem... Read more

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Avasflowers - FALSE ADVERTISEMENT!
1 of 2

The flowers i got delivered to my fiance were pretty, BUT they were super small and in my eyes dont look anything compared to their picture. Delivery was on time The only thing is the flowers looked small and the girl on the phone said Id get something like the picture. Granted, I know i picked 15 stems and according to the girl the picture depicted a 20 stem arrangement. But isnt it false advertisement if you use the same picture for the 10... Read more

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So I ordered flowers for my friend son's funeral from Avas flowers. Everything seemed fine, then I found out they where never delivered. So I called to see what happened. After being on hold for 10 mins, the customer service guy, Christian, says "Oh, well we can deliver on Monday." I said "No, the funeral is over, and I do not want to have funeral flowers delivered to my friends house, seems bet insensitive. Look I just want my money back." He... Read more

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Ordered wife flowers for her birthday and they were never delivered. Awful service and I'll be looking for a refund!

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