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Avasflowers - Horrible service. HORRIBLE.
Avasflowers - Horrible service. HORRIBLE.
I ordered flowers online yesterday right at 2pm and was promised same day delivers through out my order. I received conformation of my order, and again was promised same day delivery there too. I waited the rest of the afternoon and continued to check on my order...
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1.0
#1116706
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Absolute worse customer service I have ever had to deal with, can't understand a thing they say. The discount and free delivery are an out and out LIE, they give a discount only to make it up by charging a service fee you end up getting if your lucky a dollar off! When...
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#1116257
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My advice, do not order from here. I've been telling my husband to abandon ProFlowers and to go with a local florist to support the local community. This anniversary, he thought he contacted a local florist and ordered a bouquet in a vase. I thought it was lovely, 5...
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Anonymous
Anonymous

Oh no, the real florist only received half of what your husband paid and Ava's kept the rest. How do I know? We deal with these call centers every day.

#1115815
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Avasflowers - Horrible customer service!

Avasflowers
#1115785
1.0
Details
My order was never delivered. Hard time getting a refund and customer service rude and not helpful. Never sign up for their email, called and was told they cannot take me off
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Avasflowers - Terriable customer service

Avasflowers
#1115525
1.0
Details
My mother has Alzheimer’s. She had a special birthday party set up I pay the extra fee to have it delivered on her birthday. They told me it would be there on her birthday. I called the one 800 number and was put on hold for 30 minutes. Nobody ever called me back shame on them I demand my money back
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Advertised vs Delivered
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Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
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Value for money
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Avasflowers - Worst Service Ever

Avasflowers
#1113262
1.5
Details
Customer rep could hardly understand english. Our names were misspelled on greeting card. There was a hefty service charge even though it was free delivery. The arrangement was about half the amount as pictured for a “deluxe” upgrade and did not look like the picture. Don’t waste your time or money on this site.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Avasflowers - Wilted and brown for wifes birthday

Avasflowers
#1103772
1.3
Details
Ordered roses several days ahead. Arrived late evening on birthday. Flowers wilting and brown around edges. Shipped replacement (good) to arrive 2 days later. Arrived wilting and brown around edges (bad). "Put them in water and they will come back ok "!!! Offered a discount but refused refund. Do not use this company.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
DONOT O R D E R FROM THIS COMPANY!!!!!!!I I Ordered flowers to be delivered To my mother on her 85th birthday out of state. Were supposed to be delivered on Sat. Her birthday was on Sunday. The guy aid several times that he promised it would be there for her birthday....
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1.0
#1115516
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I order flower for my sisters birthday for Oct,9,2017-.I ordered them on Oct.6,2017. They were not delivered on that day .I called on Oct.10,2017.Spoke with a man that said he was the manager.His name was Ricky.He said he checked on the order and it had not been...
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#1114331
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Avasflowers - Awlful Terrible would not recommend them to anyone;!
I ordered them on Sunday Oct. 8 to be delivered on Sunday Oct. 9th Paid extra to have them delivered before 1:00. Flowers arrived and wilted the next day. Have been in contact with many representatives and all say they are sorry but that is not the point. Were suppose...
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I didn't like
  • Lied to me
#1113687
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Ordered some flowers from this company for a Visitation at Patton Funeral Home in Brownsville,Ky yesterday,ordered them Friday evening,a premium fall arrangement in a green vase(no picture available) well,first of all delivery status never said flowers were delivered...
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Anonymous
Anonymous

You paid$70. The real florist received half with no delivery. Avas isn't a real florist but a sending only call center. You won't know that because they advertise as local. Th...

#1112233
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I spend $106 on the deluxe upgrade to ensure my order looked like the picture on the website, flowers delivered were dry, small vase and 1/8 of the fullness shown on picture!!! After several hours of “waiting” since each time you call is about a 25min hold, the TOP...
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#1110500
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I ordered an arrangement for my mother's birthday and the arrangement was nothing like the picture. I called & customer service said they would reimburse me $10, when i spent $90 on this arrangement that was NOT what i ordered. I asked for a supervisor and they said...
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Anonymous
Anonymous

You spent $90 they wired the real florist half with no delivery added and a bland description of what the bouquet contains. They also include a link to a photo but it's a non-...

1.1
#1109968
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Issue 1: they do not indicate on their pricing pages or in the initial discussion with a customer that there is a "service charge" of at least 15.95 to 18.95 for each order, even if you are getting "free delivery". You only get this surprise when you are at the last...
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1.9
I didn't like
  • Lack of honesty and missed delivery
#1107103
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