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1.3 Based on 1272 reviews
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  • Customers like
    • I was extremely unhappy and still am 15
    • Nothing 13
    • Flowers 10
  • Customers don't like
    • Lack of customer service 46
    • Customer service 21
    • Poor quality in every way 21

I bought a rose and carnation bouquet on Ava Flowers for Valentines Day for my wife. The costs was $90 for a 10 step bouquet and the picture on the website looked fantastic. However what was delivered was the smallest most pathetic arrangement I have ever seen. In fact the small bear that came with the arrangement was bigger than the floral bouquet (bear was an additional $20 and was better value for money). I felt absolutely ripped off and will... Read more

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Ordered Birthday Flowers for next day delivery and the flowers were not delivered nor was a call received. Very sad that my friends birthday did not include my special flowers. Bad Customer Service! :( Ordered Birthday Flowers for next day delivery and the flowers were not delivered nor was a call received. Very sad that my friends birthday did not include my special flowers. Bad Customer Service! :( Ordered Birthday Flowers for next day... Read more

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A really important order was screwed up! I had placed the order with a person, not on line. They up-sold me on the items. I paid extra for a specified time of delivery.No problems were mentioned, Then this morning, when it was supposed to be delivered, I got a phone call saying they couldn't fill the order! No one could help. The phone staff were clearly out of the country. No one would put me in touch with a supervisor or a local delivery... Read more

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NO live person at the flower shop.....I cannot contact the store and talk to some real live person//// WHERE IS AVAS in Port Charlotte and who works at the local store ? Whatever happened to local florists owned by local people?? Gerald Ramsay Southington, Ct. phone 860-747-8200 rams29@cox.net now, I am required to fill this block in 100+ words ?? I can express my displeasure in less than 100 words. the website is not user friendly and a... Read more

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If I can give them less than 1 start I will do it, Don't order flowers from this place, first the delivery never arrived the day that was supposed be delivered, my wife had to stay 2 hours waiting at her work place waiting for the flowers which never arrived, the delivery arrived next day after several calls to costomer service and been put on hold for more than an hour, I was very disappointed I have ordered the called DELUXE as shown in their... Read more

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Biggest Rip Off EVER!!!! Do not order flowers from Ava's Flowers...they are the BIGGEST RIP OFF EVER!! My daughter placed an order for me, her mother, for Valentine's Day and not only did she pay extra to ensure the delivery was made on Valentine’s Day, which it was not, she paid over $250.00 for an arrangement that was maybe $100.00, if even that. In addition, there was another flower that was supposed to be included in the arrangement, they... Read more

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Do not Ever order flowers from Avas flowers online....placed an order yesterday before noon and were supposed to be delivered yesterday......still waiting!!! I finally find the number to call and realize they are just the in between people and just charge extra for their "service"...after a while I get a person who simply cannot answer my questions. After I told her they were not delivered yet she asked me what was "my concern"...she was not... Read more

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They did not deliver the flowers a week after the due date. When I spoke to the customer service representative she coukd barely communicate in English. Moreover, I am left with a partial refund after being scammed for a week. Stay away from this website. Read more

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Very bad experience with Avasflowers they really need to put customer service beforre trying to just make money off of bad service to their customers.

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Avasflowers - Avas Flowers ripped me off!
1 of 2

So The flowers finally arrived a little after 8pm. Only 7 hrs late. They were for Valentines Day Not Valentines Night. You couldn’t even bother to call me or email me so I could figure something else out or make other arrangements. I paid $83.93 to have something Delivered. They arrived 8 hrs past 1 pm and didn't even resemble what I ordered. Avas flowers & Foreria Mexico (The people they contracted out to for my order) should be ashamed of... Read more

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