Paid for expedited shipping, showed up 6 days late. not an email, not a phone call. They refused to cancel and give us a refund. Customer service was terrible. It sounded like they kept repeating something from a script. Please check the reviews in yelp. I have no idea...Read more
I didn't like
I ordered get well flowers last Tuesday and before they were delivered, my family member passed away. So I call Ava's Flowers to see if I could cancel the order and order flowers for the funeral. I was told they couldn't do that but could give me a refund. This is...Read more
Customer service stinks. Memorial service being held on Sunday 9/3. Placed order on Wed 8/30 to be delivered on Sat 9/2. Traced on Avas website Sat evening, 9/2, and it said it was to be rescheduled. Called Saturday evening, Sunday, and Monday and talked to 3 different...Read more
Avasflowers - Wilted and brown for wifes birthday
Ordered roses several days ahead. Arrived late evening on birthday. Flowers wilting and brown around edges. Shipped replacement (good) to arrive 2 days later. Arrived wilting and brown around edges (bad). "Put them in water and they will come back ok "!!! Offered a discount but refused refund. Do not use this company.
Avasflowers - Horrible!!!!
This company is horrible as well as their customer service! You will do better just buying flowers yourself from a store! First and last time I will ever do business with them! Buyer beware!
Avasflowers - No balloons
Ordered flowers and balloons for my wifes bday they delivered the flowers no balloons was told they can deliver the balloons the next day thanks alot for nothing yours truly Gary odom sr.
Avasflowers - Scam company
Just like everyone else has said. Horrible service. They did not deliver my flowers and then harassed me for two days to ask me to have them delivered late after I insisted they cancel the order after missing the mark. Charged my account two days later anyway for no flowers!
I ordered a fruit basket to be delivered the next(ordered 8/31/17.) day.Advertised as free delivery. Great!! When I placed the order and it was talied all of a sudden there in the total is an addition of $18.95 shipping and handling fee!!! Its too late...its already...Read more
I ordered flowers for my Goddaughter's 40th birthday several weeks in advance. I ordered a dozen carnations, 7 pink and 5 red with a birthday balloon. I then received a call stating that my order was chosen for an upgrade and they were to include a teddy bear and some...Read more
BEWARE: OMG where to start. This place is a scam. I ordered a flower arrangement for my sisters birthday; the day before the delivery I got a text URGENT, call us. I was told they were unable to deliver the arrangement I ordered and already paid for. AVAs was going to...Read more
I ordered flowers from Avas last week to be delivered on Friday August 25th. The flowers were not delivered on Friday. I called 3 different times on Saturday and spoke with representatives, they all 3 assured me that the flowers would be delivered that day. They were...Read more
I ordered flowers for my wife on our anniversary and an "I love you" mylar balloon,paid $9.99 for delivery by 1pm. What I received was flowers that were dying, and a balloon with "I love you" hand written in marker and a 3pm delivery. So I called their customer service...Read more
I didn't like
- Flower arrangement was not like the picture at all
- Flower arrangement
Called and placed a same day delivery order on August 15 for two dozen roses with Mylar balloon which flew away when the delivery person got out of theire car. Delivery finally arrived it was 4 roses with 3 carnations and greens for $ 100.00 Called customer service and...Read more
I didn't like
- Multiple lies
I will never use this company again. They promised same day delivery only to call me at 5:30pm to tell me they got behind! They offered me an insulting 10% discount. They promised an apology note from them would be delivered with it the next day. That was a false...Read more
I didn't like
- Calling center not florist
- Entire service
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