Submit ›
or
1.3 Based on 1013 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Nothing 13
    • I was extremely unhappy and still am 12
    • Flowers 10
  • Customers don't like
    • Lack of customer service 43
    • Poor quality in every way 21
    • Rude 16

Beyond horrible. Worthless customer service. Repeated calls to speak with a manager. Transfer to a line that disconnects. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. DO... Read more

Was this review helpful? 0 0

So let me add to the list don't ever buy from this so called company . Never delveried flowers . After 4 days . They are a joke .

Add comment
Avasflowers - Ava's Flowers - FRAUD
1 of 2

Ordered a Premium Large Garden Basket (the biggest upgrade) for a friend's funeral. They assured me they would be delivered to the funeral home by 10:30am since the funeral started at 11am. They were never delivered. When I was finally able to reach them, they said, "Oh they're on their way." I said, the funeral is already over, everyone is gone. They were just going to deliver anyway! Then, I had them deliver to the home of the family. They... Read more

Was this review helpful? 0 0

Hello Dorothy, I'm sorry your the one to get these angry emails but I just want to feel like your company cares and it is very clear from my experience that the company could careless. I want to be able to actually talk to someone on the phone so I can nicely explain all the details of this transaction and why I am unhappy. Each and every time I try to call I get sent to a machine that hangs up on me. The only people I can actually talk to seem... Read more

Was this review helpful? 0 0
Avasflowers - FALSE ADVERTISEMENT!
1 of 2

The flowers i got delivered to my fiance were pretty, BUT they were super small and in my eyes dont look anything compared to their picture. Delivery was on time The only thing is the flowers looked small and the girl on the phone said Id get something like the picture. Granted, I know i picked 15 stems and according to the girl the picture depicted a 20 stem arrangement. But isnt it false advertisement if you use the same picture for the 10... Read more

Was this review helpful? 0 0

So I ordered flowers for my friend son's funeral from Avas flowers. Everything seemed fine, then I found out they where never delivered. So I called to see what happened. After being on hold for 10 mins, the customer service guy, Christian, says "Oh, well we can deliver on Monday." I said "No, the funeral is over, and I do not want to have funeral flowers delivered to my friends house, seems bet insensitive. Look I just want my money back." He... Read more

Was this review helpful? 0 0

Ordered wife flowers for her birthday and they were never delivered. Awful service and I'll be looking for a refund!

Add comment

OMG don't ever order from them! They don't deliver when they promise. They say to modify order by email but then they say you have to cancel by phone. They don't answer phone, and when you can get a recording that says they'll call back, they never do. After that, emails become "undelivered" or "timed out". Finally they claim I changed the delivery date for 2 weeks later. ..a blatant lie! I wanted to cancel since the moment had long passed. What... Read more

Was this review helpful? 0 0
Avasflowers Christmas Bouquet Review
1 of 2

Ordered arrangement #2 with red and white roses and Recd white mums with red carnations . That's false advertising . Paid for roses and got cheep flowers . They basically said too bad we get to chose the flowers . I will post on every sight possible to out then out of business Read more

Was this review helpful? 0 0

Ordered from them several times without issues, but when there was an issue. There is no customer service, none, the VM system, cycles you out of the system without option to speaking to anyone. Ordered an arrangement and got charged twice, but on the upside had two deliveries of the same item. No way to talk to anyone or correct the problem, since you can't cancel orders and mine was divided into 2 orders. So no changes allowed. Do yourself a... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Avasflowers.
Filing a new complaint about
×