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1.3 Based on 770 reviews
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  • Customers like
    • Flowers 10
    • Nothing about this company 5
    • Too bad the product doesnt match the internet photos 3
  • Customers don't like
    • Lack of customer service 41
    • Poor quality in every way 21
    • Rude 14

I ordered a flower arrangement for my boyfriend for his birthday and I firmly requested that they were to be in masculine colors. I was horrified when I saw that one of the roses was a dark pink. Pink for a man, he said he loved the flowers but I could tell he was bothered by the pink rose. Who would include a pink rose in an arrangement for a man, they must of put it in to spite me. I wanted a whole new arrangement at their expense as they... Read more

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Avas Flowers promise same day delivery, however 2 hours after I placed my order I received a text, they could not deliver my order and they will be substituting the flowers i ordered and paid for with other flowers. Even though I explained to the person who took my order this was for a funeral, and she promised it will be delivered same day. When I called back the guy who spoke to me told me they will deliver it next week, or refund my money 7... Read more

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Avasflowers - HORRIBLE arrangement AND customer service
1 of 2

We ordered flowers for a surgery patient. When she sent me a picture of what she received, I was mortified. We did not receive what we ordered. The bouquet wasn't even half of the flowers as the picture. When I showed the recipient what she she should have received she asked if I paid 1/2 price. I could have bought better at a grocery store. When the issue was addressed I was only offered a $20 store credit. So I HAD to spend more money with... Read more

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I followed all the instructions that came with the flowers, I cut the stems and added the flower food.However after two weeks the flowers started to drop and die. I would think that flowers should last longer than just fourteen days. I was extremely upset that I could not enjoy the flowers for a longer period of time. I found out the they only guaranty freshness for 7 days only so I guess I am out of luck. Flowers should last longer some of the... Read more

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I followed all the instructions that came with the flowers, I cut the stems and added the flower food.However after two weeks the flowers started to drop and die. I would think that flowers should last longer than just fourteen days. I was extremely upset that I could not enjoy the flowers for a longer period of time. I found out the they only guaranty freshness for 7 days only so I guess I am out of luck. Flowers should last longer some of the... Read more

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Avasflowers - Review in Flowers / Florist category from Indianapolis, Indiana
1 of 2

I ordered a Mother's Day plant for my mom, paid $100 which was ok if she got what I ordered. When it was delivered she got a totally DIFFERENT plant. The price on their website was $39 compared to my $100 payment. They DONT answer the phone once you have paid so you can resolve any issues. They offered a $6 and some change refund -- ARE YOU KIDDING ME?? This company is TERRIBLE do not use them. Attached is what I ordered vs what was delivered. ... Read more

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I ordered flowers for delivery 5 days ago which were never delivered. The only way to speak with a live person is to call and pretend you are ordering. The automated callback system never does actually contact you, and the customer service can only apologize. When asked for a manager, they can only apologize. On Day 4, they finally said the problem was fixed, called the recipient and arranged delivery, and still no flowers. I truly wonder... Read more

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I went out to the store before I received the flowers.I was going into the house via the porch with grocery bags in my hands when I tripped over the flowers. I admit that the sender told the delivery people to leave on front porch if I was not home. The flowers were not in the path too the door but off to the side. But I went off to the side to put the bags on a chair so I could unlock the door. I tripped over the flowers damaging then and drop... Read more

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I went out to the store before I received the flowers.I was going into the house via the porch with grocery bags in my hands when I tripped over the flowers. I admit that the sender told the delivery people to leave on front porch if I was not home. The flowers were not in the path too the door but off to the side. But I went off to the side to put the bags on a chair so I could unlock the door. I tripped over the flowers damaging then and drop... Read more

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This company is a scam. They show entirely self-created "5-Star" reviews all over their website. Look around before you buy from them! Every ACTUAL website rates them at a 1 or 2. They even say Google rates them at a 4.7 out of 2,000+ reviews. If you google search the actual review, it's actually a 2 out of 200! Flat out lies! TrustPilot has them rated at a 5, and that's because, after leaving a scathing review, Ava's Flowers disputed my review... Read more

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