Submit ›
or
  • Customers like
    • Flowers 10
    • Pictures 3
    • Quick delivery 3
  • Customers don't like
    • Lack of customer service 41
    • Poor quality in every way 21
    • Rude 14

I called and ordered flowers for Mothers Day, May 8th. I specifically asked for them to be delivered by 2:00 pm. My mother is in a nursing home, and Iam not able to be with her on Mothers Day. I knew she would be at dinner, which is why I asked for them to be delivered by 2. I called nine days ahead of time, which is well before your 4 day no gaurentee time. The representative even told me it was such a busy day, I would have to pay an extra $10 to make sure they were delivered by two. Not only did she get the date wrong, she put May 1st, NOT... Read more

Was this review helpful? 0 0

The WORST florist. Left pic is what I ordered, right pic is what got delivered!! I called my complaint, I even emailed them the pics; they said "upon close inspection, bc they gave me a free flower and LEAVES" they stand behind what they sent. First of all, I NEVER asked for anything free and I didn't ask for my money back; I just wanted what I PAID FOR. I emailed them a schathing email, and now they said they will give me $20 in-house credit for my next order. WHAT NEXT ORDER? I will NEVER DO BUISNESS WITH THEM AGAIN. They are a dishonest and... Read more

Was this review helpful? 0 0

My friend ordered flowers to be delivered earlier in the day. The flower company had the receivers phone number and were to call before delivery.. 8 pm that evening and still no flowers so I had my friend call and cancel the credit card charge which they did.. He got a text at 5 pm saying the flowers were delivered which they never were.. nothing but liars. Then at 8:30 pm some lady called and could barely speak English and said she had been out here twice during the day which was a total lie as I had been home the entire and told here she... Read more

Was this review helpful? 0 0

Avas Flowers is basically an internet scam. They place false review ratings in their ads and on "paid for" review websites. The real reviews show they have a 2 star rating with both Google and Yelp and a 1 star consumer affairs rating because they are HORRIBLE. Worst flower arrangement I have ever seen from a florist. Total garbage. I have called numerous times and emailed - no response after sending photos to them. DO NOT BELIEVE THESE PEOPLE - Do your homework and read the reviews on Yelp, Google, BBB, and ConsumerAffairs.com. They can keep... Read more

Was this review helpful? 0 0

It took me 25 min to order the flowers then I was told I had to call back cause I had a question the rep couldn't answer. Bout half hr later someone called me back about the order which was the wrong day & hung up on me. Way to much wrk to do something nice. Will never recommend them Read more

Was this review helpful? 0 0

Ordered a mondy tree for my daughter in Maryland. When it arrived Tuesday it was limp with yellowing leaves. Paid over $57.00 for this pathetic plant. Add comment

Avasflowers - Review in Flowers / Florist category from Durham, North Carolina
1 of 2

It was our anniversary and I paid the extra "express service" to have them delivered BEFORE 10:00am to my wife's work. I kept calling and each time the customer service person said "sir, it's in the delivery truck. Should be there within the hour." Four hours later they delivered this pathetic looking bouquet. Don't use Ava flowers. They're just a call center and get local florists to deliver. Way over priced Read more

Was this review helpful? 0 0

IAvas Flowers does not care about customer satisfaction, they are deceptive in there advertising I ordered a bouquet of red flowers they sent red and white. I wanted the correct flowers sent they said it was their discretion, I will never order again from them. I have sent many flowers over 40 years this was the first time asking for a redo and I am very disappointed. Add comment

I wanted to get 26 roses sent to my girlfriend on her 26th birthday.You know 1 rose for year. I called the company they had option for 2 dozen roses but they had no 26 rose bouquet. They said they could add two additional roses but would have to charge for each extra rose. Were they kidding they could not just throw in 2 extra roses. How cheap. I tried compromise I would pay for 1 extra rose if they would throw in the other one. No dice, I ended up paying for the extra roses and I have to admit when they were delivered they were beautiful.But... Read more

Was this review helpful? 0 0

I ordered a Birthday bouquet and upgraded it to a premium. Even paid extra to get it there before noon, 3 days later. This is what I got $84. This is not what I call a premium bouquet of flowers. I called the company spoke to a customer service representative only to be placed on hold for 25 mins. No ine ever came back on the line. This is the worst florist and customer service ever. Don't waste your money or time . Do yourself a favor and buy elsewhere ! Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Avasflowers.
Filing a new complaint about
×