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1.3 Based on 848 reviews
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  • Customers like
    • Flowers 10
    • Nothing 7
    • Too bad the product doesnt match the internet photos 4
  • Customers don't like
    • Lack of customer service 42
    • Poor quality in every way 21
    • Rude 16
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I ordered this bouquet and it was delivered not at all similar as the pictured showed. Tried to complain only to find out all calls are handle robotically and offers no help. I was baited by the picture and duped. Note flowers to the left are what I ordered. To the right was delivered. Nothing at all alike. A the year old could have done a better job This complete fraud in representation. I will continue to peruse my complaint. Look for... Read more

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First,, I received excuse after excuse for late delivery. One was "the designer",, well the orchid a has a simple pink bow. When I reported the issue I was informed the orchid would NOT be replaced. Some blab blab about policy. I am turning this issue over to AmEX,, Also the time it took me with customer service was ridiculous. I was disconnected several times by automative phone service. I will never use your services again and will be... Read more

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Awful company! I ordered my daughter in law a birthday arrangement and asked for white and purple balloons to be added. The arrangement was to be delivered by early afternoon. By 6:00pm it had not been delivered and I made a 2nd call to find out what happened. I lost it! It was then she told me their "source" here in Meriden Ct did not have purple balloons would pink be okay? Why was I not called? I get online to find out where they are located... Read more

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This company is absolutely horrible. I ordered a deluxe summer bouquet for my Mothers birthday who is on the east coast while I reside out west. I placed the order online on a Sunday to be delivered Wednesday. I get a call Tuesday saying that what I ordered is unavailable. The woman on the phone tried selling me on a dozen roses and chocolates or a bear and I said no. It isn't *** valentines day. So then she tried selling me peruvian lilies... Read more

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Delivery date Suggest to let customer know that sameday delivery is not possible when they order Please.

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My boyfriend had called this company to have flowers delivered to me yesterday at work by 2 o'clock. When he hadn't heard that I got them he finally had to ruin the surprise and tell me that he sent them. The flowers never showed up in the four hour range they were supposed to and I had left work for the day. He called the company and complained and I also called and complained because they had ruined a special day and what was supposed to be... Read more

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My husband sent me an arrangement for our anniversary. The arrangement was ugly, small, and came in a tacky green and white coffee mug. I looked up what my husband spent on it and it was over 70$ and was supposed to be "deluxe" with the pictured product much larger, more attractive, and without the ugly mug. My husband and I called the customer service number, with the automated voice stating they would call me back at a certain time, which they... Read more

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Fraudulent company Ordered flowers for my widowed mother on her anniversary. They were never delivered. Avast flowers said they would redeliver ( two days late) No flowers again.

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I am incredibly disappointed in the service or should I say lack of service. On Thursday, August 18th, I ordered a same day delivery for a friend of mine who is recovering from serious surgery. It was important for me to have the delivery made that day. Approximately 2 hours after I ordered the arrangement, I received a call and a text from your company that there was problem with the order. I immediately called and was told that due to a... Read more

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Awful company & a rip off.

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